To this day, many companies manage their warehouses in a way that takes up a lot of time and often space in the warehouse. The employees may have a system at hand, but they enter everything manually. Warehouse management can be done very smartly and efficiently with today’s technology. Warehouse management and data terminals go hand in hand and can be a full-fledged part of CRM or ERP and data entry into the system can be partially automated.
CRM and warehouse management
Warehouse management is an important part of many CRM and ERP systems. These systems allow real-time tracking and management of inventory, orders and suppliers, which helps to minimize losses.
Within a CRM system, warehouse management typically focuses on tracking and managing product catalogs, quotes, orders and invoicing. ERP systems then typically include broader warehouse management functionality, often particularly useful in larger companies, such as receiving, warehousing, quality control, packaging, transport planning, distribution and more. These systems allow for better real-time tracking of inventory and ensure that inventory is managed in accordance with company procedures and standards.
CRM and ERP systems enable better inventory management and ensure greater efficiency and productivity of warehouse operations. Everything can be tracked and managed from one place.
Use of terminals and mobile readers
Readers provide increased efficiency and reduced errors. They are also a great help during inventory and, in conjunction with a sophisticated system, deliver information on warehouse operations, improving visibility of actual product counts, deliveries and collections. Using the reports, you can also find out, for example, which products are in decline or, on the contrary, at what time of the year it is advisable to request more units from the supplier due to increased purchases. This will avoid long-term storage of products that nobody wants and increase customer satisfaction not only during the shopping waves.
If you already use data terminals or mobile readers, linking them to your CRM system will be a big step forward. At AutoCRM, we can connect any readers with the warehouses in the system and automate the follow-up steps.
The advantages of data terminals in points:
- Speed and accuracy in inventory and goods movement
- Improved efficiency and productivity of warehouse operations
- Reduce errors and increase accuracy in warehouse management
- Immediate data entry and updating in the system
- Integration with other systems (e.g. ERP, WMS, CRM)
- Improve inventory tracking and reduce warehousing costs
- Increased customer satisfaction through faster order processing
At AutoCRM, we can provide you with the integration of your warehouse management system into a basic CRM or ERP system. Due to the modularity of our CRM, you can also use other systems for billing, attendance, MLM with commission system and much more as your business grows (or even right away). With the same idea of flexibility and scalability, we also create websites and e-shops fully interfacable with AutoCRM, and for larger projects, the CRM is upgraded to PIM to manage the information needed to market products or services.