Sales automation
Leads
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Opportunity
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Organization
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Contacts
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Calendar
Meetings
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Calling – Call centre
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Tasks
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Sending invitations to participants
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Outlook
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Google Calendar Sync
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Shared calendar
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Project management
Kanban board
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Worked
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Projects
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Gantt chart
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E-mails
Email folders
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More email addresses on the organisation tab
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Bulk email
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Email accounts
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Email signature
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Email filters
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Outgoing emails
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Email templates
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Customer support
Ticketing
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E-mail on the case
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Customer portal
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Knowledge base
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Chat
Mattermost in CRM
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Intuitive user interface
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CRM functions
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Effective team communication
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Possibility of access by external users (e.g. customers)
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Calls
Automatic calls
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Recording and storage of tel. call in CRM
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Transcription of a saved call into written form
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Artificial Intelligence
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Social
Stream of activities
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Track button
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Documents
Attaching document files
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Document folders
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More phone numbers to record
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VoIP integration
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Supply Management
Sales orders
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Price offers
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Invoices
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Products
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Warehouse and invoicing system
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Analytics
Reports
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Work instructions
Business Process Management
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Work instructions
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Miscellaneous
Export to CSV format
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Print to PDF
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Outlook contacts integration
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Maps
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Calculated fields
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Export to Excel
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Google Contacts integration
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Dynamic forms
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Data privacy management
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Marketing automation
Campaigns
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Bulk correspondence
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Bulk email marketing
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Web-to-Lead
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MailChimp integration
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Synchronization of target lists with reports
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Target Lists
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Customization
Layout Manager
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Label Manager
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Extensions
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Entity Manager
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Administration
Import of data
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Theme support
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Users
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Teams
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Roles
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LDAP authentication
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History of actions
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